About us

Terms and conditions of use

This agreement is entered into by and between you and Amedo Centres Kenya Ltd. regarding your use of amedokenya.com website (“Website”). By using the Website, you are entering into this Agreement with Amedo Centres Kenya Ltd. and indicating that you agree to be bound by these terms and conditions. Amedo Kenya reserves the right to alter the terms and conditions as it pleases and without prior notice.

DEFINITION OF TERMS

  •          Customer is the party who purchases the Product from the Seller
  •          Seller is Amedo Kenya
  •          Website: is amedokenya.com website
  •          Visitor is the party who visits the website

Rule 1: INFORMATION PROVIDED BY THE CUSTOMER 

We receive and store any information you enter on Amedo Kenya website or provide to us in any other way. The types of Personal Information collected may include your name, billing address, postal address, e-mail address and telephone numbers that are entered on this website, sent to us by email, or entered in the process of paying for an order.

Rule 2: INFORMATION ABOUT CUSTOMER COLLECTED AUTOMATICALLY

We receive and store certain types of information whenever you interact with this website. This information is collected and stored using Google Analytics. Google Analytics is a web analysis service provided by Google. Google utilizes the data collected to track and examine the use of this website, to prepare reports on its activities and share them with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network.

Rule 3: COMMUNICATION

We may receive a confirmation when you open an account from this website, make a transaction e.g. an order or any other interactions with the site. We use this information to help us make the website more interesting and effective. If you opt to register to our online newsletter, we may send our periodic and adhock news relating the product information, website use and any other general information.

Rule 4 : OUR TRADEMARKS

All the information including and not limited to trademarks, names, logos, images and text displayed on the Website is the property of Amedo Kenya. Nothing including and not limited to the above mentioned items contained on the Website should be copied, reproduced or manipulated without the prior written permission of Amedo Kenya.

Rule 5: EXTERNAL LINKS

External links provided to the Customer on the Website are beyond the control of Amedo Kenya. We therefore take no responsibility for any outcome resulting from access to it.

Rule 6 : ORDERING PROCESS

Any order placed by the Customer is subject to final acceptance by the Seller. Once the Seller receives an order from the Customer they may send an order acknowledgement message with the details of the products in the order. An acknowledgement message does not count as an order confirmation. An order will be confirmed once the Seller receives confirmation of payment. For any rejected or unfulfilled order the Customer will receive full refund for amount paid for the order.

Rule 7: PRODUCTS DESCRIPTION AND PRICING

The description of the products is displayed on the Website at the time the Customer places an order with samples, drawings, descriptive matter, specifications and advertising for the sole purpose of giving an approximate idea of the product features.

Every effort is made by the Seller to ensure that prices shown on the Website are accurate. If an error is found, the Seller will inform the Customer as soon as possible and offer the option of reconfirming the order at the correct price, or cancelling the order.

All prices are shown in KES (Kenyan Shillings) and unless expressly stated otherwise, include Tax (where applicable) at the applicable current rates, but does not include delivery charges.

The prices are subject to changes without notice so if an order is not paid within a week, the customer should reconfirm the product pricing.

Rule 8: PRODUCT WARRANTIES

All products are covered by warranties against manufacturing faults and defects .Amedo Kenya provides service and spares for products under warranty as well as for those that are past the date of warranty at a fee. The warranty period is 1 year for all products. All products  are subject to warranty terms and conditions.

Rule 9: DELIVERY & PAYMENTS

The Customer acknowledges that it may be required by the Seller to provide proof of address and identification prior to delivery being made.

Delivery of the products can be arranged between the customer and the seller at an added cost.

Delivery costs are not included in the prices quoted on the Website.

Payment for the Products by the Customer is to be made using the secure method provided on the Website. The information passed on the Website is securely passed over an encrypted connection to ensure safety of Customer information.

Rule 10: DISCLAIMER

The Seller makes no warranties, representations, statements or guarantees in any form regarding the Website and it use. The Seller shall not be responsible for any loss, liability, damage (direct, indirect or consequential), injury or expense that may occur as a result of your access and/or use of the Website and any information contained on the Website.

By accessing and using our Website you waive any and all claims you may have against Seller in respect to the above mentioned.